Merchant Listing Terms

These are the listing terms merchants accept in the Ecom Outpost app for Shopify (version 2026-10-v2). Our Privacy Policy explains how we handle merchant information.

• What's shown: Ecom Outpost shows your store profile (store name and website) to shoppers. On the Catalog plan or higher, it also shows the products you publish to the Ecom Outpost sales channel, with links back to your store.
• Checkout: Shoppers buy on your Shopify store. Buy buttons open your checkout with the item in the cart, and those orders are labeled as coming from the Ecom Outpost channel in your Shopify admin. Ecom Outpost never processes payments for your orders.
• Data access: With your permission, Ecom Outpost reads your store's name, domains, currency and country, and the details of products you publish to the channel (such as titles, descriptions, images, prices, variants and availability). It creates a storefront access token so buy buttons can open your checkout. It does not request access to your customers or other personal information. Shopify also lets sales channels read only the orders placed through that channel; Ecom Outpost doesn't currently retrieve or store them.
• Review and moderation: New stores are reviewed before they appear publicly. Ecom Outpost may hide individual products, or pause or remove a store, if listings break its listing rules, are inaccurate or misleading, or can't be displayed correctly. When a product is hidden for a fixable reason, the reason is shown in Shopify and in this app.
• Disconnecting: You can unpublish products or uninstall the app at any time. Uninstalling removes your store and products from Ecom Outpost's public pages and search. If you reinstall, a store that was approved before, and wasn't paused or removed, keeps its approval.
• Deletion: After you uninstall, Shopify sends Ecom Outpost a data-deletion request, and Ecom Outpost then deletes your product data. It keeps limited records, such as your store's name and domain, plan and billing history, and security and audit logs, where needed to run the service, honor plan pricing, prevent abuse, or meet legal obligations.
• No commission: Ecom Outpost takes no commission on your sales. You pay only for the plan or advertising you choose.
• Plans and charges: The Listed plan is free. Paid plans and advertising purchases are billed through Shopify, and you approve each charge before it is made. If you cancel a paid plan, it continues until the end of the period you've paid for, with no refund for the remaining days. The price you first pay for a plan stays locked for that plan, even if you cancel and come back.
• Advertising: Banners and promoted products are labeled Sponsored and must follow the listing rules. Ecom Outpost may reject or stop an ad that breaks them, and those ads aren't refunded. If Ecom Outpost rejects or stops an ad for any other reason, you get a full refund if it hadn't started yet, or a refund for the unused days if it had. Refunds are issued through Shopify.
• Our own stores: Ecom Outpost's operators also list their own stores and may promote them at no charge, labeled "From our own store". Our own stores follow the same relevance rules as every other store.

Questions: support@ecomoutpost.com. KOURKE LLC, 650 Ponce De Leon Ave., Atlanta, GA 30308.